Trust & Safety

Trust and safety

PRJI is designed around clear profile status, informed decision-making and responsible professional communication.

Profile status

Profiles may be marked verified, under review or preview. A preview profile is a demonstration listing and cannot receive bookings.

Client rights

  • Clear information about the professional and service
  • Transparent fees and consultation method
  • Confidentiality subject to applicable law and safety exceptions
  • Informed consent and the right to ask questions
  • A route for complaints and resolution

Emergency guidance

PRJI is not an emergency service. Immediate risk requires local emergency or crisis support.

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